The View From England
by Tom Best
UKCAP Vice Chair
March 2009
Reporting from the
Unemployed Workers Centres
Tom is now involved in working for the rights of pensioners and is a director of Prescott Unemployed Centre. He is also secretary of the TUC Unemployed Workers Centres and was involved in Welfare Rights work for many years including during the Thatcher years. He says that with the credit crunch the numbers of people now coming into Job Centres has dramatically increased. The new appointments system is collapsing under the pressure of numbers.
“You can’t see anyone. They give you phone numbers to make appointments,
but now anyone with an appointment is told to sit and wait as it was
in the old days. From the Unemployed Centres point of view, there
is a change in who we are working with. Coming in as clients are people
from service industries, managers, top personnel in banks and businesses
and all we can tell them is phone the Job Centre.
One had been a Personnel Officer at Lloyds TSB where he was on £30k per year. Now he’s on £61 per week as a single person on benefits. He was amazed at the low levels of benefits and that he could not receive any help with his mortgage straightaway.”
Tom says that lots of people coming into the unemployed centres have no idea what the benefit rates are, even Union Shop Stewards. “People have been reading the Daily Mail and the like and so think the unemployed have been living the good life”.
Tenants Services Authority
Tom has been finding out about the work of the Tenants Services Authority and attended one of their regional events. Their website is www.tenantservicesauthority.org and their phone number is 0845 230 7000
The TSA are the new regulators for social housing (taking over from
the Housing Corporation) and the champion for tenants and next year
will extend their work to Shared Ownership schemes.They have teeth
and can force landlords (including private landlords) through powers
of intervention to fulfill their responsibilities to tenants. They
can stop investment in social housing if they are not meeting standards
of upkeep and if they don’t involve tenants on the board.
Tom asked them if they are an independent body and was told that
they are and they are a statutory body who has certain obligations
to government on setting rents.
The TSA are wanting to hear from tenants - for more information look
at www.nationalconversation.co.uk
Their first consultation finishes on March 16th.
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